New Relic AI

Verified

Generative AI for observability and incident response

DevOps Agents

7.5 /10

Freemium

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Released

2023

Country

United States

API

Available

Self-Host

Funding

Public

Last Reviewed

2025-06

About New Relic AI

New Relic AI brings generative AI into the New Relic observability platform. Engineers can ask questions in natural language to explore metrics, logs, traces, and deployments, generate NRQL queries, summarize incident context, and get root-cause suggestions. It reduces the toil of navigating complex telemetry and helps on-call engineers triage and resolve issues more quickly.

Our Verdict

A natural-language layer over observability data — New Relic AI shines for on-call engineers who want to ask questions of their telemetry instead of writing queries.

Features

Natural language queries

NRQL generation

Incident summarization

Root-cause suggestions

Telemetry exploration

Alert integration

Detailed Ratings

Ease of Use

8.0

Value for Money

7.0

Features

8.0

Support

7.0

Performance

7.0

Overall Rating

7.5 /10

Pros & Cons

Pros

Speeds up incident triage
Natural language over telemetry
Included in New Relic platform
Generates NRQL

Cons

Best value inside New Relic ecosystem
Quality depends on data coverage
Learning curve for advanced use

Use Cases

Incident responsePerformance troubleshootingTelemetry explorationOn-call support

Who Is It For?

Engineering teams already on New Relic who want generative AI to speed up incident triage and telemetry exploration

#observability#incident-response#apm#generative-ai

Pricing Plans

Free

100 GB data ingest
1 full-user seat
AI features included
Basic alerts

Standard

$0.30 /GB ingest

More data
More user seats
Advanced alerts
Longer retention

Enterprise

Custom

Volume pricing
SSO/SAML
Audit logs
Dedicated support
SLA

Frequently Asked Questions

Is New Relic AI free?

New Relic AI features are available within the New Relic platform, which offers a generous free tier (100 GB data ingest) and full-user access. Higher usage requires a paid plan.

Do I need to be a New Relic customer?

Yes — New Relic AI is a feature of the New Relic observability platform, so its value depends on sending your telemetry (metrics, logs, traces) to New Relic.